Effective Date: June 30, 2026
Last Updated: June 30, 2026
Welcome to Mortgage Pro Global ("Mortgage Pro Global", "we", "our", or "us").
This Privacy Policy explains how Mortgage Pro Global collects, uses, shares, and protects information when you use:
- the Mortgage Pro Global mobile application ("App"), and
- the Mortgage Pro Global website ("Website").
By using our app or website, you agree to this privacy policy.
1. About Mortgage Pro Global
Mortgage Pro Global provides mortgage calculators, home loan tools, EMI calculators, refinancing calculators, affordability calculators, mortgage-related educational resources, lender information, and housing market reference information for multiple countries.
Mortgage Pro Global is an informational tool only.
We are not a bank, lender, mortgage broker, financial advisor, legal advisor, tax advisor, or investment advisor.
2. Information We Collect
Information You Provide
Our app does not require you to create an account to use core features.
We do not require you to provide:
- Name
- Address
- Phone number
- Email address
- Government identification
- Bank information
- Credit card information
unless you voluntarily contact us.
Calculator Inputs
Mortgage calculations are performed on your device.
Calculator inputs such as:
- Loan amount
- Interest rate
- Property value
- Down payment
- Income
- Mortgage term
are used only to generate calculation results.
These values are not transmitted to our servers.
Saved Favorites
If you choose to save calculators or tools, this information is stored locally on your device.
Analytics Information
With your consent where required by law, we use Google Firebase Analytics to understand how the app is used.
Analytics may include:
- App version
- Device model
- Operating system
- Screen views
- App interactions
- Crash diagnostics
- Performance information
- General geographic region (country or region)
We do not use Firebase Analytics to collect personally identifiable financial information.
Analytics collection remains disabled until consent is obtained where required.
You may withdraw consent at any time through the app's privacy settings.
Remote Configuration
We use Firebase Remote Config to improve app functionality, configure features, and deliver updates without requiring an application update.
Remote Config does not collect personal information.
3. Advertising
Mortgage Pro Global uses Google Adsense for Website and Google AdMob & Meta Audience Network for Mobile App to display advertisements.
AdMob may collect information including:
- Advertising identifiers
- Device information
- Approximate location
- Interaction with advertisements
Advertising is subject to Google's Privacy Policy.
Where required by law, personalized advertising is shown only after obtaining valid user consent.
4. Cookies and Similar Technologies
Our Website may use:
- Cookies
- Local storage
- Analytics technologies
- Advertising technologies
These help improve website functionality, measure performance, and provide relevant content.
You can manage cookies through your browser settings.
5. Consent Management
Mortgage Pro Global uses Google User Messaging Platform (UMP) to manage consent where required.
This includes users located in:
- European Economic Area (EEA)
- United Kingdom
- Switzerland
- Applicable United States jurisdictions
Before analytics or personalized advertising is enabled in these regions, consent is requested when required by law.
Users may change their consent preferences at any time.
6. How We Use Information
Information may be used to:
- Improve the App
- Improve the Website
- Fix bugs
- Measure performance
- Understand feature usage
- Improve mortgage tools
- Deliver app updates
- Display advertisements (where applicable)
- Maintain security
7. Information We Do NOT Collect
Mortgage Pro Global does not intentionally collect:
- Bank account numbers
- Credit card numbers
- Mortgage account numbers
- Government identification numbers
- Passport information
- Social Security Numbers
- National Insurance Numbers
- Aadhaar numbers
- User-entered mortgage calculations
- Financial application forms
8. Third-Party Services
Mortgage Pro Global uses third-party services, including:
- Google Firebase
- Firebase Analytics
- Firebase Remote Config
- Google AdMob
- Google User Messaging Platform (UMP)
- Google Play Services
These services operate under their own privacy policies.
9. External Links
Mortgage Pro Global may provide links to:
- Mortgage lenders
- Banks
- Government agencies
- Financial institutions
- Housing resources
- Other third-party websites
External websites operate independently.
We do not control their:
- Privacy practices
- Security
- Availability
- Content
- Terms of use
Please review their policies before providing personal information.
10. Data Sharing
We do not sell your personal information.
We may share limited information with trusted service providers solely to operate and improve our app and website.
These providers include Google services used for analytics, advertising, crash reporting, and application functionality.
11. International Data Transfers
Some third-party service providers may process information in countries other than your own.
Where applicable, such transfers are subject to appropriate legal safeguards.
12. Data Retention
Analytics information is retained according to Google Firebase retention settings.
Locally stored calculator preferences remain on your device until you remove them or uninstall the app.
Since many core calculators work offline, any data entered or preferences saved while offline are stored locally on your device and are not backed up to our servers. We are not responsible for any loss of locally stored data.
13. Security
We use reasonable administrative, technical, and organizational measures to protect information.
However, no internet transmission or electronic storage system is completely secure.
14. Children's Privacy
Mortgage Pro Global is not directed to children under the age of 13 or the minimum legal age required in their jurisdiction.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us so we can investigate.
15. Your Privacy Rights
Depending on your location, you may have rights to the following:
- Access personal information
- Correct inaccurate information
- Delete personal information
- Restrict processing
- Withdraw consent
- Object to processing
- Request data portability
To exercise these rights, please contact us.
16. California Privacy Rights
Residents of California and certain U.S. states may have additional privacy rights under applicable laws, including the California Consumer Privacy Act (CCPA/CPRA).
Where applicable, users may request information regarding personal information collected and request deletion subject to legal exceptions.
17. European Privacy Rights
Users located in the European Economic Area, the United Kingdom, and Switzerland may have rights under GDPR or similar laws, including rights of access, correction, deletion, restriction, objection, and data portability.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be published on this page with an updated "Last Updated" date.
Continued use of Mortgage Pro Global after changes become effective constitutes acceptance of the revised Privacy Policy.
19. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.
Mortgage Pro Global
Website: https://mortgageproglobal.com
Email: support@mortgageproglobal.com
Contact Page: https://mortgageproglobal.com/contact
20. Google Play Compliance
Mortgage Pro Global is committed to complying with applicable privacy laws and platform requirements, including Google Play policies.
The app requests user consent where required before enabling analytics or personalized advertising and provides users with options to manage applicable privacy preferences.
21. Grievance Officer (India)
In accordance with the Information Technology Act, 2000 and the Consumer Protection Act, 2019 (and rules made thereunder), the contact details of the Grievance Officer for Mortgage Pro Global / REO Technologies are provided below:
Name: Grievance Officer, REO Technologies
Address: REO Technologies, Kerala, India
Email: grievance@mortgageproglobal.com
We will acknowledge receipt of any grievance within 24 hours and resolve it within 15 days (and in any case, no later than 30 days) of receipt.